HANHART WARRANTY REPAIRS

In the unlikely event that your watch isn't performing as it should do, TWR Watch Repairs are authorised by Hanhart to undertake repairs free of charge under warranty.

For advice about whether your watch is under warranty, please call our customer services department on 01268 786100 or email us at sales@twrwatchrepairs.co.uk

To send your watch under a warranty repair, please undertake the following steps:
  1. Ensure your watch is under warranty by examining your sales receipt to determine you are within the warranty given for your watch by Hanhart
  2. Bring your watch and proof of purchase to the TWR Watch Repairs workshop (no appointment needed)
  3. If you are unable to visit our workshop personally you can send your watch and a copy of your warranty securely to us. Instructions on how to do so can be found here.